Extended troubleshooting tips:

Attached are instructions from Jonathon Pop about how to complete a temporary fix to your printer. Using a velcro spacer


Please apply this fix. 


If you still experience issues:

- if you're still seeing issues you may need to increase the size of the "spacer" that was used (cut a larger piece of Velcro).  A successful install will not allow a card to slide under the black transfer roller when tilted on an angle.

- Notice the picture below.  Notice how the white card is sliding past the black roller, this is a faulty state.  The black roller should be tight enough against the base that it prevents the white card from rolling past that black roller.

RBiOjSrn4Y2DLcSpnwwvShWV3J9LA3Grcw.jpg