We(BHO) have determined that until we get these printers on a flat and level surface, we’re going to continue to experience a multitude of issues.


For 2016:

  • As an alternative, you can remove the platform provided by GES and just lay the printer flat on the shelf so that it is level, and then turn it around so that the front of the printer faces the back of the kiosk.  Pull down the plastic tray in the front of the printer so that cards that are printed can have a place to fall into and be held. 
  • This method would require your elf to reach behind the kiosk and manually pull cards out of the printer for every family as they go through, but helps significantly with the printer errors so should be considered as a short term fix if you’re having significant printer issues.

For future years/long term solution:
We (BHO) are working on a custom solution for future years