General
· RR Registering from the kiosk to the website takes ~ 5 mins; you
can expect an ~2min lag from registering on the web or the app to when it appears on t...
Wed, Nov 16, 2016 at 9:49 PM
Recommendation is for user to re-do their registration as new, choosing "Create a New Badge"
(message to the guest would be that there cou...
Wed, Nov 16, 2016 at 9:52 PM
Re-using a badge from earlier in the season is ok - but the guest always have to wait in line
Wed, Nov 16, 2016 at 9:54 PM
Technically no max for number of badges per email; recommendation is for no more than 50 badges per email
Wed, Nov 16, 2016 at 9:57 PM
Any list of badges greater than 3 will require you to scroll to see the other badges Badges will appear in alphabetical order
Wed, Nov 16, 2016 at 10:02 PM
Depends on size and set up the event
Best practice is to use the family's actual email when possible (Teacher / school groups are an exception)
Wed, Nov 16, 2016 at 10:08 PM
If a center has an onsite person (eg Visa person with a tablet at MSJ) who is going to help using their own device, call Jackie Holmen in advance fro inst...
Wed, Nov 16, 2016 at 10:10 PM
if a customer does not want to give an email address you can fake it
the only required info is [email protected]
you should let them know by not adding ...
Wed, Nov 16, 2016 at 10:22 PM
Educate people that if they don't press the 'opt in' box they won't receive anything from the mall except the digital gift
Wed, Nov 16, 2016 at 10:27 PM
The code names are gender neutral and randomly generated
Wed, Nov 16, 2016 at 10:43 PM